I don't remember exactly when it got installed. I was hoping someone on the forum has written a script that can be run to fix this, or at least can provide step by step instructions that I can follow so I can fix it without messing up my computer. It was complicated and involved registry editing, which scares me. I researched this on the net and found that quite a few others seem to have had this problem and that it may have something to do with one of the updates Microsoft sent out. There is no BSOD, it just stalls and does not continue to load the drivers. I have to kill the computer with the "off" switch to get out of it. F8 does bring up the selection screen and when Safe Mode is selected, it starts to load the files and drivers it needs, but after the screen has scrolled through a couple dozen files, the sequence stalls with agp440 as the last entry showing on the list. I can get into Safe Mode using SAFEBOOT, but I was warned by the HJT team when dealing with a malware issue not to use that method if malware is suspected (they didn't say why, but they're the experts).
At some point, the computer ceased being able to boot into Safe Mode using the F8 key during the boot sequence. I have Windows XP Home Version 2002 with SP 3 running on a Toshiba Satellite M35X-S349 laptop.
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